How Alaska Airlines Tried To Botch My Flight // A Shocking Story
It has not been a good year for Alaska Airlines so far. The airline started off with the fallen door plug in early January, and now they are under fire again as a TikToker revealed how they botched her rescheduled flight.
24-year-old traveler Sophia (@neonsophia) shared the unexpected email she received from the airline after her original flight was canceled.
A Shocking Email from the Airline
Sophia revealed her original travel plans before going into the dilemma.
Sophia’s original plans were to depart from Baltimore, Maryland and arrive in Seattle. However, that was not what the airline decided for her.
The Botched Rescheduling
After the original flight was canceled, Alaska Airlines rebooked her flight to depart from Los Angeles, California, instead of Baltimore, Maryland. This rebooking caused Sophia a lot of inconvenience and frustration as it meant a departure from the opposite side of the country.
The Aftermath
While it is standard for airlines to rebook flights, the extreme distance change was unacceptable. Despite admitting that the airline was “trying their best,” Sophia pushed for a refund and decided not to fly with them anymore.
Shocking Reactions
Viewers were equally shocked by Sophia’s story, with many sharing similar experiences of their own. It appears that Sophia’s situation was not unique, and there were others who had gone through similar experiences with the airline.
Conclusion
Alaska Airlines is currently under fire for botching a traveler’s rescheduled flight, and it seems that Sophia’s shocking experience is not an isolated incident. The airline will need to address these issues to regain customer trust and satisfaction.