Flight cancellations and delays are unfortunately a regular occurrence within the aviation industry.
It is therefore important to understand how you can get your money back for such inconveniences.
What are the steps to claim compensation for a delayed or cancelled flight?
Each passenger’s situation is unique, so you should ask your airline for the best compensation.
In the event that your flight is delayed or your airline refuses to offer compensation, Article 19 of Montreal ConventionYou can file a claim with your airline to receive reimbursement for expenses.
However, if you are denied, you can still pursue your case in court.
Your airline should allow you to re-book your flight if your flight has been cancelled.
If the flight has to be rebooked due to delays, your airline could pay for another flight.
Are airlines allowed to pay compensation for travelers?
Airlines are required to compensate passengers when they book too many flights to guarantee a full flight.
The Department of Transport (DOT), in such instances, requires airlines to compensate passengers.
Airlines are also required to pay compensation for lost bags.
To initiate compensation, you will need to file a claim.
If your bags are damaged beyond repair, or the contents of your bag are damaged due to negligence by the airline, you can claim a refund.
Are airlines allowed to pay compensation for travelers?
Airlines are not required to compensate passengers in certain instances. These include cancellations or delays due to bad weather, air traffic delays, or mechanical problems.
Although compensation is not required by the DOT, the airline can still be asked for it.