AN elderly couple who printed the wrong boarding passes for a Ryanair flight were left horrified when the airline hit them with a £110 fee.
Ruth and Peter Jaffe were charged £55 each to reprint their tickets, after accidentally printing their return boarding passes.
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They flew on Friday from Stansted Airport to Bergerac (France) with a couple from Ealing.
The error was discovered after arrival and the passenger sent to Ryanair’s desk.
Ruth, 79, told the BBC she was “flustered and upset” by the charge, after finding the airline’s website “very confusing”.
She said: “We arrived at Stansted two hours before the flight and found that I had not got the outward boarding card, I’d only got the return one.
“I was then told that we’d have to go to the Ryanair desk to get a boarding card, and there they charged me £55 per person.”
Peter, 80, said Ryanair’s strategy is “screwing what it can out of passengers”.
Their daughter took to social media to tell the airline her parents were charged “£110 for two pieces of paper which took one minute.”
She added: “Shame on you.”
Ryanair said: “All passengers travelling with Ryanair agree to check in online before arriving at their departure airport and all passengers are sent an email or SMS, reminding them to do so 24hrs before departure.
“We regret that these passengers ignored their email reminder and failed to check in online.”