Canceling Your EasyJet Flight: A Comprehensive Guide
Are you a frequent EasyJet traveler? Millions of customers book flights with EasyJet every year – but what happens if your plans suddenly change and you need to cancel your journey? Fear not, we have a complete guide on how to do it.
How to Cancel an EasyJet Flight
If you find yourself needing to cancel your EasyJet flight, the process is simple and can be done via the company’s website. Begin by visiting the Manage Bookings section and log in using your surname and booking reference. From there, you can select the flight reservation you wish to cancel and click “Cancel.” Keep in mind that you may be required to pay a cancellation fee, which can be settled by adding your card payment details. Once completed, your flight will be canceled. If you prefer not to cancel your flight online, you have the option to contact the EasyJet customer service team at 0330 365 5000. Alternatively, you can visit an EasyJet Help Desk at most airports, as long as it is done under two hours before take-off.
Understanding EasyJet Flight Cancellation Costs
If your flight is canceled within 24 hours of booking, you will receive a full refund, except for the cancellation fee. However, if the cancellation occurs more than 24 hours after booking, no refund will be issued. For the complete terms and conditions regarding cancellation fees and refunds, refer to the Easyjet website.
Cancellation Deadline: When Should You Cancel?
Once 24 hours have passed since booking, all EasyJet flights become non-refundable. However, in cases of serious or terminal illness, a Medical Declaration document is required for consideration. Depending on the circumstances, the following options may be offered: a refund or a flight voucher that can be used for another flight within the next six months. If cancellation is due to a family bereavement, it is crucial to contact customer services promptly for review. Subsequently, you may be entitled to a refund, a fee waiver to change your flight, or a flight voucher that is valid for another six months. Proof, such as a death certificate, may be required in such instances.
Refund Process: Will I Get My Money Back?
In the event that a refund is due, EasyJet promises to refund the card used for the initial booking. Although the standard timeframe for the refund to appear in your account is three to four days, it may take up to 28 days. Additionally, if you are unable to fly for any reason, you are entitled to a refund of government flight taxes. The refund amount is £13 per flight for passengers over the age of 16, with the exception of routes to Egypt, Jordan, and Israel, where the refund amount is £80. Notably, no charges apply on flights from Inverness and Jersey, and there is no time limit for claiming this refund. Passengers can reach out to EasyJet customer services to initiate the refund process.
Remember, when unexpected situations arise, understanding the cancellation process is crucial. With this comprehensive guide at your disposal, you can navigate the EasyJet flight cancellation process with ease and confidence.