How to Fix the Yahoo Mail Outage in a Different Way
If you’re concerned about uninstalling your Yahoo Mail app, there’s an alternative solution that may help resolve the issues from this week.
Fixing Yahoo Mail on iOS devices:
- Start by closing out any existing session on the Yahoo Mail app
- Next, open the Settings on your iOS device and search for Yahoo
- Click on the Yahoo app, scroll all the way down, and toggle the “Reset All Accounts” option
- Finally, toggle on the button to relaunch the app
Fixing Yahoo Mail on Android devices:
- Hold down on the app icon on your Android device
- Click on “info” located in the top right corner to access Settings
- Scroll down to the usage section and open the “storage row”
- Clear both your cache and data for the Yahoo Mail app
Yahoo’s Tip to Expedite the App Fix
Yahoo is currently in the process of rolling out a fix for the recent outage that occurred.
If you’re looking to speed up the resolution, Yahoo suggests uninstalling your app and then downloading it again.
Here’s a message from Yahoo regarding the issue:
“We appreciate your patience as we’ve been working on resolving the app issues today.
“The fix has been deployed, but it may take up to 24 hours for the update to reach your device. To expedite the process, consider uninstalling and reinstalling the app.
“Keep in mind: It’s recommended not to uninstall the app unless you have your login credentials handy or your recovery channels are up to date, as you’ll need to log back in after the reinstallation.”
Step-by-Step Guide to Changing Your Yahoo Mail Password
When prompted to enter your password during the sign-in process, click on the “Forgotten password?” option – this will present you with various alternatives based on your enabled features.
You can opt for receiving a code on your mobile phone for verification or choose to use a recovery email address.
Another verification method may involve using a phone app like the Yahoo Account Key with applications such as Yahoo Mail.
Select your preferred verification method, update your password, and proceed to log in as usual.