After spending months saving up and hours waiting in line for presale tickets to Taylor Swift, we finally have the chance to purchase our tickets.‘s Eras Tour, fans just want to know if Ticketmaster is still down or when will it be back up as the site keeps “crashing”.
The ticketing site has issued statements addressing the “unprecedented” demand for presale tickets to the singer’s upcoming tour which has apparently led to glitches in its platform.
Ticketmaster asked fans to “hang tight”They are trying to move the lines. “quickly as possible”.
However, Ticketmaster seems to still be down, judging by the majority of tweets and Down Detector.
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Is Ticketmaster still down?
Yes, Ticketmaster remains down for many fans at the time this article was written.
Down Detector’s user report shows problems related to the website, app, and ticketing process. You can monitor the live status of your site. Click HERE.
On Tuesday, November 15th, the presale for Eras concert tickets opened. However, many fans encountered error messages while trying to access the queue with the presale code.
Ticketmaster posted a Twitter statement confirming that it was experiencing problems with its platform. The presale for Capital One cardholders was rescheduled for Wednesday.
Taylor Swift fans have complained about the site ‘crashing’
It appears like getting access to the presale for Taylor’s Eras tour was a nightmare of an experience for some fans as not only did they have to wait in the queue that was temporarily paused for hours, but just when they were about to make the purchase, Ticketmaster would ‘crash’Or, you can report an error prior to checkout
One fan said: “It took a Taylor swift @Ticketmaster crash for me to return to Twitter.”
“Hey Ticketmaster, SOS! I was in the queue for five hours today for the Taylor Swift Eras tour, and when I repeatedly tried to choose seats, the site would crash, and then it started my queue again, placing 2000+ people ahead of me again. Please help,” If requested another.
Another fan Disputed: “I had floor seats four times literally to the very end and then crash. @Ticketmaster and I have it on video for every single one.”
Presale rescheduled
The original sales for Los Angeles and Santa Clara were scheduled for 10 a.m. PT. However, Capital One’s presale was rescheduled for the following day.
Cardholders will have access to presale tickets at 2 PM local time tomorrow via the link sent by text earlier. It will still be valid during purchase.
The ticketing company Tweet: “To provide a smooth experience for cardholders and address the historic demand for tickets, Capital One Cardholder Presale has been rescheduled to Wednesday, 11/16 at 2 pm local venue time for all shows. Rescheduling will not impact ticket availability for Capital One cardholders.”
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